Job Brief

Medical Receptionist-TemporaryGranger, WA

Employment duration : Full time Exempt Status : Non-exempt Offer Relocation? : No ID : 12719

We believe we are more than a job at Yakima Valley Farm Workers Clinic. We're an FQHC committed to providing patient-centered care to communities.

Compassion is at the core of our approach. We treat patients according to their preferences, regardless of location, origin, or ability to pay.

Our doors are open to all, regardless of their citizenship status.

These short clips share a glimpse of our dedication to our communities, our health, and our families :

What We Offer

$16.81-$20 / hour DOE with the ability to go higher for highly experienced candidates

Essential Functions / Responsibilities / Duties

• Answers the phone, transfers calls, and takes messages as needed for the clinic.
• Greets patients and maintains patient and visitor logs. Notifies the appropriate person of the patient's arrival. Provides translation services as needed to patients.
• Ensures accurate and complete data and forms are collected for all patients. Creates and maintains patient charts, registers new patients, and updates patient data on the computer.
• Schedules patient appointments according to scheduling guidelines, appointment type, and time needed. Notifies the appropriate Provider of all patient no-shows and cancellations.

Adjusts and updates the schedule for cancellations, new patients, and recall appointments.

• Verifies patient's insurance eligibility and obtains and files insurance documentation. Assists patients with questions regarding insurance plans as needed.
• Reviews and responds to patients' questions in person, via phone, and patient portal systems.
• May perform routine billing functions such as posting patient encounters, encouraging payment, taking payments, and generating end-of-day reports.
• Reviews cash box receipts and reconciles cash box daily.
• Performs other duties as assigned.

Qualifications

• Required Education : High School Diploma or General Education Diploma (GED).
• Experience : One year's experience as a Receptionist in a clinic is preferred.
• Knowledge / Skills / Abilities Required or Preferred : Bilingual (English / Spanish) required. Must demonstrate the ability to communicate at level 9 on the language proficiency scale to receive bilingual differential pay.

Ability to prioritize work and handle various tasks simultaneously, with frequent interruptions. Ability to interact professionally with patients, providers, and staff.

Ability to deliver outstanding customer service. Basic knowledge of medical terminology is desired. Basic knowledge of healthcare billing insurance is desired.

Basic proficiency with various computer programs, including Microsoft Outlook, Word, and Excel.

About YVFWC

We serve over 197,000 patients across 28 medical clinics, 15 dental clinics, 11 pharmacies, and 49 program sites in two states.

We are Level 3 Certified as a Patient-Centered Medical Home (PCMH). With integrated services including medical, dental, pharmacy, orthodontia, primary care nutritional counseling, autism screening, and primary care behavioral health, YVFWC's patient-centered model of care offers patients the full spectrum of care and shelter assistance, energy assistance, weatherization, HIV and AIDS counseling and testing, home visits, and four mobile medical / dental clinics.

Working at YVFWC

Working in our organization means being a passionate champion for those who have no voice. It means having the opportunity to work with underserved populations and with peers committed to the same work.

At Farm Workers Clinic

• We will consistently trust one another to work for the common good.
• We will foster integrity by demonstrating ethical behavior and insisting on doing what we say we will do.
• We will demonstrate transparency by being candid and truthful no matter the risk.
• We will create partnerships to strengthen ourselves and our community.
• We will fight for just treatment for all individuals.
• We will let joy in.

Last updated : 2024-04-26